What does being a good leader mean? Is it delivering results on time? Is it having a happy and cooperative team?
Julie Nix handles this issue in a patented Baptist Health way; she lets them “keep on amazing.”
I have good leaders that report to me. I pick good people and I empower them to accomplish their goals and do their jobs. I do not micro-manage; instead, I ask my leaders to bring challenges that they need my help overcoming. Everybody I hire to be part of my team has a similar ideology. It’s my philosophy that people don’t want to be managed, they want to be led. As a good leader, you allow people to do what they do best. If it’s a nurse, you allow them to do it best. If they’re in IT, you allow them to do it best.
In her role as VP Administrator, she has several leaders that look to her for advice, but Julie has faith in all of her employees. They were hired for a reason, and she trusts their individual strengths will contribute to the best possible solution for each patient, first and foremost.
There are lots of people that report to me that don’t work in direct access care, and they are the true leaders of the programs that report up through me. I try to be the leader that the people want to work for. I try to be approachable—anyone can come in, from an Environmental Services worker to a front-line worker to a director. Everybody is welcome to bring ideas for improvement, because I do think that it’s your front-line people that can tell you what you really need to do to improve quality, patient satisfaction, and your financial bottom line. They’re the ones breathing it day in and day out, so their word is vital.
Julie herself has worked in close proximity with front-line employees in her previous position at a private medical clinic. While she worked her way through Clinical Coordinator and Marketing Director titles, she paid close attention to the way the physicians and healthcare professionals conducted themselves. It was through the various marketing events that Julie fostered a connection with Baptist Health, and she’s been one of our amazing representatives since joining in 2004.
Now, Julie enjoys her work of developing strategic growth initiatives and overseeing her many facilities, which currently include 38 operating rooms, 4 interventional radiology suites, the Around the Stroke program, an outpatient center, an outpatient spine center, a 120–bed in-patient facility, and a 19-bed facility. Of course, she’s able to do this work because of her confidence in the leaders that report to her.
But being a good leader is more than just listening; it’s encouraging. Julie takes it upon herself to make sure her employees are happy in their roles, and if not, she crafts a solution for them.
“There was a critical care nurse that was a leader in her unit for several years,” Julie shared.
She decided she wanted to do something else. We interviewed her and offered her a coordinator position instead. At the time, she was doing a great job, but through ongoing encouragement she returned to school and obtained her BSN (she’s currently working on her Master’s in nursing), and just today I’m working on a new job description for her. I want to figure out how she can receive a promotion because of all the work and education she’s been doing for herself. I’ve encouraged several nurses over the years to go back to school and get their BSNs, MSNs, MBAs, et cetera, and that’s important for their personal growth.
Personal growth is integral for the success of Baptist Health. We want the best for our people so that they give the best for the people that come to our facilities. Do you want a leader like Julie Nix, a person who cultivates your career to your needs? Visit our Careers page and apply!